Before you Hire another cleaner read this
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Before you hire a cleaning company in Columbus, Ohio, read this essential guide to avoid common mistakes and get the best value. Learn what to ask, what to expect, and why RedButton Cleaning stands out.
If you’re thinking about hiring a cleaning company in Columbus, Westerville, Gahanna, or New Albany, hit pause.
Because here’s the truth: not all cleaning companies are created equal. While some will leave your home gleaming and fresh, others may leave streaks on your mirrors, hair on your floors, and frustration in their wake.
At RedButton Cleaning, we believe in full transparency. Whether you choose us or not, we want you to be an informed buyer. So before you click "Book Now" with any cleaning service, read this first.
1. Not All Cleaning Companies Are Actually Companies
Surprise: many “cleaning services” you see online are actually just individuals working gig jobs.
There’s nothing wrong with solo cleaners, but there’s often no insurance, no training, no background checks, and no accountability when things go wrong. If someone gets injured in your home or damages your property, you could be liable.
🔍 What to ask:
“Are your technicians employees or independent contractors? Are they insured and background-checked?”
✅ At RedButton Cleaning, all our cleaning technicians are W-2 employees—not random contractors. We’re fully insured, bonded, and background-check every team member.
2. “Cheap” Isn’t Always a Deal
If a quote sounds too good to be true, it probably is. Companies offering $60 cleans often:
Rush through homes in 1 hour
Rely on tips to supplement low wages
Use low-quality or unsafe products
Cut corners by skipping hidden or hard-to-reach spots
💡 Think of it this way: if a company charges $60 for two hours of cleaning, how much are they paying the technician after expenses? $10/hour or less?
At RedButton, we believe paying a living wage results in happier, more consistent service—and it shows in our results.
👉 Learn more about our mission to support our technicians: Why We Strive for Living Wages →
3. Ask for the Checklist
A professional cleaning company should have a written checklist of what’s included in your cleaning—and what’s not.
Without one, you're relying on guesswork.
📋 At RedButton Cleaning, we offer detailed checklists for:
Maintenance Cleaning
Deep/Initial Cleaning
Move-In & Move-Out Cleaning
Custom Concierge Services
You’ll always know exactly what to expect—no surprises.
4. Eco-Friendly Isn’t Optional Anymore
Many companies still use harsh chemicals like bleach and ammonia, which can damage surfaces, trigger allergies, and harm pets and kids.
We believe cleaning should make your home healthier—not just look cleaner.
🌿 RedButton technicians use:
Sal Suds (a pine-scented, plant-based cleaner)
Dr. Bronner’s peppermint soap
Hydrogen peroxide-based disinfectants
Baking soda scrubs
Dawn dish soap (biodegradable formula)
We also avoid products with artificial fragrances, phosphates, or VOCs.
Read our full eco-product list →
5. Clarify the Payment Terms Up Front
Some companies don’t make it clear:
When you’ll be charged
Whether you need to tip
What their cancellation policy is
🚫 Red flags: Cash-only, no receipts, unclear terms
✅ At RedButton Cleaning:
We send digital estimates and invoices
Accept secure online payments
Never require tipping (though it's appreciated)
Have clear cancellation policies with no hidden fees
📲 Get your instant quote now →
6. Do They Respect Your Time?
Ever book a cleaner for 10 AM and they show up at 1 PM—or not at all?
Time is money, and your schedule matters.
🕒 RedButton technicians are trained to arrive on time, every time. We text you when we’re on the way, and we give estimated windows for larger cleans so you’re never left wondering.
And yes—we pay our techs for their drive time between homes and their time on-site. That’s how we build a reliable, respectful team.
7. They Should Offer More Than Cleaning
Your needs don’t stop at vacuuming and mopping. What if you also need:
A quick trip to the store
Your car cleaned out
Help with laundry or pet care
Holiday prep and decorating
🧺 That’s where our Home Concierge Services shine.
We offer customizable hourly help starting at $75/hour. Perfect for busy professionals, seniors, new parents, or anyone who just needs a right-hand helper.
👉 Learn more about RedButton Concierge →
8. Check the Reviews—Especially the Names
Reviews are one thing. But detailed reviews that mention technician names? That’s a trust signal.
Look for comments like:
“Kristin’s technician Avery did an amazing job. He got behind my oven and even organized my cleaning supplies!”
👀 Real names. Real service. Real accountability.
📣 Leave us a Google review and mention your tech by name, and we’ll send you a $10 Starbucks gift card for every referral that books with us!
9. Do They Offer a Satisfaction Guarantee?
What happens if something’s missed or you're not happy?
With some companies, the answer is: “Too bad.”
With RedButton Cleaning, we offer a 100% satisfaction guarantee. If something isn’t right, contact us within 24 hours and we’ll make it right—no extra charge.
That’s how confident we are in our team and our systems.
10. Finally: Do They Treat You Like a Person?
This one’s hard to measure—but easy to feel.
Do they respond to your emails promptly? Do they answer questions respectfully? Do they seem to genuinely care about your home?
We treat every client like a neighbor—because many of you are our neighbors. We’ve lived and worked in Columbus for over 20 years, and we’re proud to build a business that’s community-rooted and values-driven.
🧽 Ready to Book with Confidence?
If you're located in Columbus, Westerville, New Albany, or Gahanna, we’re here for you.
✅ Eco-Conscious Cleaning
✅ Background-Checked Technicians
✅ Living Wages & Local Jobs
✅ Transparent Pricing & Checklists
📍 Book Now →
📞 Or call us at 380-210-4048 to talk to a real human.
